FAQ

To claim a product, you can visit one of our stores, alternatively contact our claims department at [email protected] . Attach your order/receipt number for the purchase of the product, pictures of the damage (applicable clubs, also a picture of the serial number) and a brief description of how the damage occurred. In some cases, we have an obligation to contact the supplier before notification can be given.

Of course, you can order from us as a company. In that case, advance payment applies as payment terms, unless otherwise agreed. The easiest thing then is to email the order to us at [email protected] 

Then we will need some company information to be able to add you as a customer. What is needed is listed below.

• Billing address
• Delivery address
• VAT & Eori Number
• Contact person
• Contact details
• The products to be ordered

If you haven't received any order confirmation when you placed the order on the website, begin by checking the junk mail to see if it has ended up there.

If you can't find it, then email us at [email protected] with the name under which the order was placed and the products you ordered, and we can help you find the order.

Yes, we sell gift cards but only in our stores at the moment. If you would like to buy an voucher that you can you can use online you can contact [email protected]

Then we can help you with an voucher that you can use online.