MonkeySports
You can return your purchase within 60 days of receipt. Please completely fill out this form and enclose it with the merchandise you wish to return.
Refunds are applied to the payment method used at the time of purchase after the returned merchandise has been received, inspected and processed. We're not able to reship a parcel that has been returned to us, so you'll need to place a new order if you still want the item in a different size or color.
| Item number / description | Quantity | Return code |
|---|---|---|
Return reason codes:
1. Too small / tight 2. Too large / big 3. No longer required 4. Late delivery 5. Wrong item delivered 6. OtherZone 1 — 25 EURAustria, Germany
Zone 2 — 25 EUR / 189 DKKBelgium, Denmark, Finland, Luxembourg, Netherlands
Zone 3 — 25 EURSpain, France, Italy, Monaco, Portugal
Zone 3.1 — 27 EUREstonia, Lithuania, Latvia
Zone 4.1 — 30 EURBulgaria, Croatia, Czech Republic, Greece, Hungary, Poland, Romania, Slovenia, Slovakia
If you live outside the EU, please contact us — we cannot issue UPS return labels to non-EU countries. You will need to arrange your own return shipping.
Please note! You may not use, wash or make changes to an item that is returned. Shoes, skates, helmets etc. must be returned in their original packaging in original condition. Do not use product packaging as your shipping box.
If you require any further information, feel free to contact us.
