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FAQ

The most frequent questions

How do I process an warranty?

To claim a product, you can visit one of our stores, alternatively contact our claims department at [email protected] . Attach your order/receipt number for the purchase of the product, pictures of the damage (applicable clubs, also a picture of the serial number) and a brief description of how the damage occurred. In some cases, we have an obligation to contact the supplier before notification can be given.

Can you order as a company or team?

Of course, you can order from us as a company. In that case, advance payment applies as payment terms, unless otherwise agreed. The easiest thing then is to email the order to us at [email protected] 

Then we will need some company information to be able to add you as a customer. What is needed is listed below.

  • Billing address
  • Delivery address
  • VAT & Eori Number
  • Contact person
  • Contact details
  • The products to be ordered
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