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Other Questions

Hopefully here you can find what you are looking for if you have anymore questions. if you don`t find what you are looking for don`t hesitate send an e-mail to [email protected] 

 

What is the easiest way to get in touch with us?

The easiest way is to call +46 (0) 8 550 170 02 or email [email protected] 

Can you order as a company or team?

Of course, you can order from us as a company. In that case, advance payment applies as payment terms, unless otherwise agreed. The easiest thing then is to email the order to us at [email protected] 

Then we will need some company information to be able to add you as a customer. What is needed is listed below.

  • Billing address
  • Delivery address
  • VAT & Eori Number
  • Contact person
  • Contact details
  • The products to be ordered
Where is the customer service located?

Customer service has its office in Södertälje and is next to the store in Södertälje.

I haven`t recieved any confirmation of my order when i placed it on the website?

If you haven't received any order confirmation when you placed the order on the website, begin by checking the junk mail to see if it has ended up there.

If you can't find it, then email us at [email protected] with the name under which the order was placed and the products you ordered, and we can help you find the order.

Do you sell Gift cards?

Yes, we sell gift cards but only in our stores at the moment. If you would like to buy an voucher that you can you can use online you can contact [email protected]

Then we can help you with an voucher that you can use online. 

Can you use Gift cards from the store online?

Unfortunatley you can`t use gift cards issued in the store online but these ones can only be use in either our store in Södertälje or Malmö. 

Can i make change on an order that is already placed?

If the order haven`t been processed and shipped yet we can make the change on the order. In order to make an chnage you need to contact customer service as fast as possible either by E-mail or phone. 

E-mail: [email protected] 

Phone: +46 (0) 8 550 170 02

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